Terms and Conditions
The purchase of any travel services offered by Laurus, Inc. (the “Company”, “We” or “Us”) constitutes a contractual arrangement between the customer (“You” or “Your”) and the Company and represents your acceptance of the terms and conditions set out herein. Notwithstanding the foregoing, any provision in these General Terms and Conditions that states that it is operative by your use of the Website (as defined below) shall govern your use of the Website, and if you do not agree to such terms, you must not use the website services.
We at the Company believe in serving our clients with sincerity and honesty and therefore you can contact us via telephone or write to us with your queries and we will be delighted to answer any query that you may have or provide any clarification that you may seek.
1.1 Travel Confirmation
1.1.1. After you initiate a booking with the Company, the Company will deliver to you a travel confirmation (the “Travel Confirmation”) from the Company’s travel consultant. This Travel Confirmation will include
1.1.2. Your confirmation of the booking after receipt of the Travel Confirmation is an acceptance of the Travel Confirmation, creating the contract between you and the Company with respect to the tour (the “Tour Contract”). The terms and conditions of the accepted Travel Confirmation are the terms and conditions of the Tour Contract.
2.1 Tour Price
2.2 Delivery of Relevant Travel Documents by the Company. Upon receipt of final payment, the Company will send you within 7 days via email the hotel vouchers and any other travel documents for the tour.
2.3 Revision of Prices; Exchange Rates
5.2 Charges Relating to Cancellation or Change
5.2.2. The cancellation of or changes to international flights booked by the Company as part of your tour may be subject to different terms and conditions from those provided above and any and all such fees or charges will be borne fully by you.
5.3 Disbursement of Refund Amount. The Company will disburse any applicable refund amount within thirty (30) days of the receipt of the request or instruction to cancel or change the tour.
The Company will not be liable or responsible to you, nor be deemed to have breached the Tour Contract, for any failure or delay in fulfilling or performing any term of the Tour Contract when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company (“Force Majeure Event”) including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to the Company’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage. In the event that a Force Majeure Event causes the Company to be unable to provide the services to be performed by it under the Tour Contract, either you or the Company may choose to terminate the Tour Contract upon 10 days written notice to the other party. On termination of the Tour Contract as specified in this clause, the Company will, where possible, make a commercially reasonable effort to refund the amount paid by you, less the amount already spent on your behalf by the Company during the tour and any other non-refundable fees and charges. The Company will not be obligated to and does not guarantee that you will receive a refund. You will be liable to pay costs for the services and products utilized until the date of such termination. In the event of termination due to a Force Majeure Event, the Company shall not be liable to pay any compensation, interest or damages to you. The Company will take reasonable measures to bring You back to your point origin if the Tour Contract includes a return journey. However, any additional costs for the return journey will be borne solely by you. In case of a Force Majeure Event, the Company reserves the right to change the tour itinerary and/or the Tour Price pursuant to clause 4.1 prior to the start of the tour or on tour, as the case may be. Additional charges, if any, due to such changes may be charged to you. In the event of a Force Majeure Event, where you choose to continue with the tour, you shall not be entitled to any refunds from the Company for limitation and/or non-availability of certain services including museums, restaurants, sightseeing, shopping etc. even though included in your tour itinerary.
The Company takes no responsibility for, and the Company is not liable for, any loss of life, limb, property, money, sickness, delay, discomfort or hardships sustained by you on account of any act or omission of any third party, including third party service providers hired or booked by us to provide services for the tour. In addition, the Company also takes no responsibility for, and the Company is not liable for, any act or omission of any of your co-travellers, or any resulting injury, damage, danger to life, limb or property, delay or hardships to you.
10.2 Transactions entered into by you as an individual
14.3 The Company’s services are for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Intellectual Property Rights, information, software, products or services obtained from the Company or its Website(s) or from the Company’s travel consultants and advisors without the express prior written consent from the Company.
17.2.4. The Company may make any improvements or changes to the content of the Company Website(s) at any time.
17.7 Survival. Provisions of these Conditions and the Tour Contract, which by their nature should apply beyond their terms, will remain in force after any termination or expiration of this Agreement including, but not limited to, the following provisions: Compliance with Applicable Laws, Governing Law; Jurisdiction, Insurance, Limitation of Liability, Indemnification and Survival.